Terms and Conditions
Last Updated: February 2026
Welcome to JustCasino. By registering or using our platform, you agree to the Terms and Conditions ("Terms") below. Please read them carefully. If anything is unclear, contact our support team before proceeding.
1. General Provisions
1.1 About These Terms
These Terms form a binding agreement between you and JustCasino, applying to everyone who registers an account or uses our services.
1.2 Updates to These Terms
We may update these Terms at any time. The "Last Updated" date will always reflect the most recent version. Continued use of our platform means you accept any changes.
2. Eligibility
2.1 Age Requirement
You must be at least 18 years of age to open an account and play at JustCasino. Accounts belonging to underage players will be suspended immediately and any winnings may be voided.
2.2 Permitted Locations
Confirm that online gambling is legally permitted in your location before registering. Players in restricted jurisdictions may not use our services.
2.3 One Account Per Player
Each person may hold only one account. Duplicate accounts are a breach of these Terms and may lead to suspension and forfeiture of funds.
2.4 Identity Verification
We are required to verify your identity before processing withdrawals. You may be asked to submit a government-issued ID, proof of address, or proof of payment method.
3. Account Registration and Management
3.1 Accurate Details
All information provided during registration must be truthful and up to date. Providing false details is a direct violation of these Terms.
3.2 Account Security
Keep your login credentials safe and do not share your password. If you suspect unauthorised access, contact us right away.
4. Payments and Deposits
4.1 Accepted Methods
We accept credit and debit cards, bank transfers, and selected e-wallets. All available methods are listed on our cashier page.
4.2 Currency
All transactions are processed in Australian dollars (AU$). If your payment provider uses a different currency, conversion fees are your responsibility.
4.3 Minimum Deposit
The minimum deposit is AU$10 unless stated otherwise. Some payment methods may have their own limits.
4.4 Deposit Processing
Deposits are usually credited instantly. If your deposit has not appeared after 30 minutes, contact our support team.
5. Withdrawals
5.1 Eligibility to Withdraw
Your account must be fully verified before we can process a withdrawal. We may request additional documentation if there are any security or compliance concerns.
5.2 Minimum Withdrawal
The minimum withdrawal amount is AU$20. Requests below this threshold will not be processed.
5.3 Processing Times
We aim to review all withdrawal requests within 24–72 hours. After approval, estimated delivery times vary by method:
5.3.1 Timeframes by Payment Method
- E-wallets: Up to 24 hours
- Debit/credit cards: 2–5 business days
- Bank transfer: 3–5 business days
5.4 Cancelling a Withdrawal
You may cancel a pending withdrawal before it has been approved. Once a withdrawal is dispatched, it cannot be reversed.
6. Bonuses and Promotions
6.1 General Conditions
All bonuses are subject to wagering requirements and expiry dates, stated clearly on each promotion page.
6.2 Wagering Requirements
Bonus funds must be wagered a set number of times before withdrawal. For example, a 30x requirement on a AU$100 bonus means you must wager AU$3,000 before converting it to withdrawable cash.
6.3 Bonus Expiry
Bonuses not wagered within the stated timeframe will be removed along with any associated winnings.
6.4 Bonus Abuse
We monitor all bonus activity. If we detect behaviour consistent with bonus abuse, we reserve the right to cancel the bonus and void related winnings.
7. Prohibited Activities
7.1 Fraud
Using stolen payment methods, false identities, or tampered software is strictly forbidden and will be reported to the relevant authorities.
7.2 Collusion and Cheating
Players must not work together to gain an unfair advantage, including sharing game information in multiplayer formats.
7.3 Automated Tools
Bots, scripts, or any automated software used to play games on our platform are not permitted.
7.4 Money Laundering
We have a zero-tolerance policy for money laundering and are legally obligated to report suspicious transactions to the relevant authorities.
8. Responsible Gambling
8.1 Tools Available
We offer deposit limits, loss limits, session time reminders, and self-exclusion options directly through your account dashboard, all free of charge.
8.2 Self-Exclusion
If gambling is affecting your wellbeing, you can request a self-exclusion period of at least six months. During this time, your account will be locked and you will not receive any marketing from us.
8.3 Support Services
We encourage anyone experiencing gambling-related difficulties to seek help:
- Gambling Help Online: 1800 858 858
- Lifeline: 13 11 14
9. Limitation of Liability
9.1 Platform Availability
We work to keep JustCasino running without interruption, but we cannot guarantee continuous access. We are not liable for losses caused by outages, maintenance, or third-party failures.
9.2 Player Decisions
We are not responsible for financial losses resulting from your personal gambling choices. All decisions are made at your own risk.
9.3 Maximum Liability
To the extent permitted by law, our total liability to any player shall not exceed the total deposits made by that player in the 12 months prior to the event in question.
10. Governing Law and Disputes
10.1 Governing Law
These Terms are governed by the laws of the jurisdiction in which JustCasino holds its operating licence.
10.2 Dispute Resolution
If you have a complaint, contact our support team first — most issues are resolved quickly. If unsatisfied, you may escalate to our licensing authority's dispute resolution body.
10.3 Complaints Procedure
All formal complaints must be submitted in writing. We will acknowledge within 48 hours and aim to resolve within 14 business days.